Education, training and consulting for all facets of the coffee value chain. End to end.
Education, training and consulting for all facets of the coffee value chain. End to end.
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Cancellations

 

If the Academy of Coffee Excellence cancels a course:

  • 100% refund issued within 24 hours of the Academy of Coffee Excellence cancelling a course. – This is an extremely rare occurrence.

 

If you need to cancel a course:

Less than or equal to 30 days prior to the course start date =

  • If the Academy of Coffee Excellence can refill the seat purchased, we will refund 90% of the payment received. The 10% is reserved for miscellaneous bank and credit card fees incurred. The refund will be issued on the start date of the course cancelled.
  • If the Academy of Coffee Excellence cannot refill the seat purchased, we will refund 50% of the payment received. The refund will be issued on the end date of the course cancelled.

 

More than 30 days prior to the course start date =

  • The Academy of Coffee Excellence will refund 90% of the payment received. The 10% is reserved for miscellaneous bank and credit card fees incurred. The refund will be issued within 48 hours of our receiving your cancellation request by email and our confirmation of the receipt of your email.

 

All refund issues should be directed to Todd@wcoffee.com

 

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